Visitor
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3 Messages
Fire stick mini guide issue
Recently, the Mini guide on my fire sticks are not working correctly on all three of my televisions through the Xfinity stream app? I’ve done Both types of resets and it still doesn’t work properly?
Visitor
•
3 Messages
Recently, the Mini guide on my fire sticks are not working correctly on all three of my televisions through the Xfinity stream app? I’ve done Both types of resets and it still doesn’t work properly?
XfinityEricB
Official Employee
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2.7K Messages
12 days ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" If necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person".
Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_lapj3t
Visitor
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1 Message
7 days ago
I am having the same issue on my 2 fire sticks. Is there any solution?
3