Visitor

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1 Message

Monday, October 27th, 2025

Free replacement remote

My two remote down buttons doesn’t work

Oldest First
Selected Oldest First

Official Employee

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191 Messages

20 hours ago

 

user_m7eu0e, hi there! I've been there before. You are able to take your remotes to your local Xfinity Retail Store, and do the swap there. It's completely free. Do you need help with finding a local store near you? 

 

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