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I ordered netflix, apple TV and peacock plus. The link that was sent takes me to Netflix and requires me to pay Netflix. I am being billed by xfinity not netflix

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XfinityVianney

Official Employee

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2.8K Messages

5 months ago

user_dlh6me,

Thank you for reaching out and creating a new post. I hope all is well besides the trouble you've had with the activation. If you visit this link https://www.xfinity.com/yoursubscriptions, do you see the option to activate there?

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user_dlh6me

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2 Messages

I canceled the service. 2nd time this happened and it was never resolved. If I stream directly with service it works. These links don't work for me

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5 months ago

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XfinitySean

Official Employee

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843 Messages

Sorry to hear those links didn't do the trick, user_dlh6me! Did you receive any specific error messages or codes when going through the process?

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5 months ago

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Xfinity Stream Website

user_dlh6me

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