H&I no longer available

I am looking for this channel in Delray Beach Fl. Was watching it last night and today it’s gone. What happened? I pay good money for xfinity and sometimes I think it’s a “rip-off”

@user_f6e54b​ 100% agree since all Star Trek series were available on H&I

@XfinityAlyssaA​ Hi Alyssa !

Why did the H&I channel suddenly vanish to be replaced by Univision??? 
I’ve talked to 2 different employees thus far who can find NOTHING as to what’s going on or what happened to the Hero’s & Icon Channel. 
They agreed with me when I said it is as though this channel on xfinity never existed to begin with. 

I absolutely loved this channel for the back to back different Star Trek series it played !!! 

Hi, @user_2j4gf8. The channel changes can happen for a few reasons. It can be the network decided to change courses or perhaps a contract renewal expired for example. This link https://www.xfinity.com/support/articles/xfinity-programming-contract-renewals explains a bit more about how some of this can work. I don't have details regarding the changes to be upfront, but we can provide updates as we get them. Thanks for your time. 

@user_2j4gf8​ let’s hope this gets fixed. 

I just noticed I don’t have H&I when I wanted to watch Nash? What’s happened? I like Nash and Lethal Weapon I watch every week!

Hey @tvigliet, thanks for reaching out to Xfinity Support on our forums. I'm not seeing any notifications about H&I being removed or moved as of yet. When any changes like that are made, you should receive a notification and will also show on the previous month's bill. Checking my service, I still have it so it just may be an issue in your area. When you get a chance, can you send a direct message so I can take a deeper look? 

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct messaging" icon near the top right of the page

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

@user_yo0g42 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

@tvigliet​ also missing H&I in my lineup which happened in the past couple of days. Very disappointing and there was no notification. 

@tvigliet​ same here and no notification of the programming change. 

Same but it just disappeared today, not months ago. I need my Star Trek before going to sleep!

Welcome to our Community Forum, @Bhamwa! I want to make sure you have all your favorite channels. Are you able to locate the channel using these helpful tips?

@siobhanc03​ yes indeed I greatly miss my Star Trek. 

@XfinityEmilyB​ 

Look, Xfinity has been dodging this question for quite a while now and, instead of answering it, has at best suggested that a rate decrease might be available.  

I'd like the question answered directly.  The H&I channel was very popular with a lot of your viewers, and suddenly was removed without notice.  

WILL xFinity try to bring back H&I, yes or no?  

Our content teams are constantly working to bring you the best and widest variety of programming possible, @james_98188. In some cases, certain factors such as licensing or contract agreements prevent us from carrying particular television episodes, series, or even channels. We’re always evaluating what we offer as our customer’s needs change, so this content may become available in the future.

Your feedback helps us reevaluate the channels and programs we offer.

@twblye​ No, they don't and that's pathetic.

@user_ximq9r​ Agreed given for my area my Triple Play increased by $25 p/month. 

@user_ximq9r Welcome to our Community Forum! Thank you for reaching out to us here so we can help you find your favorite content from H&I. You can find some helpful tips here that will direct you to the right place. You'll need to enter your zip code then select your provider and it will tell you which channel it's on at this time.