New Poster
•
2 Messages
How can I remotely log out a mobile device from Streaming app? Is my only choice to cancel the service all together???
Hello,
Please help!
How can I remotely log out a mobile device from streaming app? I have reset my email address and password for account but that didn't help.
Unfortunately, Xfinity says there is nothing that can be done.
Is my only choice to cancel the service all together???
Thanks,
Lisa
XfinityThomasC
Official Employee
•
2K Messages
2 months ago
Hello, @LisaCMIA
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
0
0