Hey there user_fzhsbh 👋 I appreciate you reaching out! As a Platinum or Diamond member of our Xfinity Membership program, you're for sure entitled to adding Peacock Premium to your account at no additional cost, so I want to be sure you're able to take full advantage if you qualify 👍 Can you start by letting me know where exactly you're getting held up at when trying top redeem your Peacock offer?
It's important to us that you're able to enjoy your shows, user_yjo3c6! Can you please share more details about the steps you're taking and any error code or message you're recieving along the way?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinitySeth
Official Employee
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1.4K Messages
4 months ago
Hey there user_fzhsbh 👋 I appreciate you reaching out! As a Platinum or Diamond member of our Xfinity Membership program, you're for sure entitled to adding Peacock Premium to your account at no additional cost, so I want to be sure you're able to take full advantage if you qualify 👍 Can you start by letting me know where exactly you're getting held up at when trying top redeem your Peacock offer?
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user_yjo3c6
Visitor
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1 Message
4 months ago
I have not been able to open peacock either
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