sduraybito2's profile

Contributor

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41 Messages

Wednesday, March 19th, 2025 3:19 PM

I have not moved but I keep getting xfinity home location change limit reached

I have not moved. Why do I keep getting xfinity home location change limit reached?

Problem Solver

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653 Messages

14 days ago

Check for software updates on your device.

Make sure your Xfinity Stream app and operating system are up to date. 

Official Employee

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2.1K Messages

14 days ago

Hi there!  Thank you so much for taking the time to reach out to Xfinity Support @sduraybito2!  We are so glad to hear from you and want to help in any way that we can.  Can you tell us where you are receiving this notification?  Is it in email form or while using a Xfinity app?  

Contributor

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41 Messages

I am getting the Too many streams screen in 3900X Roku Express.

Official Employee

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2.1K Messages

Hmmm.  Are you able to confirm that you are using the most up-to-date version of the operating system on the Roku device @sduraybito2?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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41 Messages

Yes, I have repeatedly revisited the Update section and it says I'm up to date. I've reloaded Roku from scratch. 

Official Employee

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1.1K Messages

 

 May I ask what model Roku you have?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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