I’m retired from Comcast and on fix income and looking for a cheaper special less than $125

spiderman41 Hi there! Thank you so much for using our Forums to contact our Xfintiy Support Team. YOu came to the right place for help and we are here to reveiw the account to make sure you are getting the best deal. To get started and to look into the account send us a DM with your name and address.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "Start new conversation" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514