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Saturday, October 5th, 2024 2:14 AM

iPad app says too many concurrent streams but nothing is playing, anywhere.

My iPad app is telling me too many concurrent video streams. Nothing is playing anywhere and when I view the manage devices section there are no devices streaming are streaming. 

Having trouble uploading screenshots here, so i put them here.

Official Employee

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1.2K Messages

2 months ago

Good evening stephenphl than you so much for reaching out with these questions. It sounds like you've done quite a bit of troubleshooting already. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

 

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