Visitor
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2 Posts
is this a scam
I just got a voice mail saying that "you're just moments away from losing your 50% discount on your monthly bill... call back on the number showing on your caller ID right now to stop your rate from doubling..." Since my bill is in the mid-four figures I'd love a discount, and certainly dread raised rates, but this has got to be a scam, right?
Helpful Response
BruceW
Gold Problem Solver
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27.5K Posts
10 months ago
Correct. Such calls, texts. and emails are usually from scammers, especially if you are asked to pay in advance, by gift card, or by crypto. See https://forums.xfinity.com/conversations/customer-service/target-gift-card-scam-beware-they-are-good/6785304bec3cb6282636396d for a description of what happens if you fall for one of these.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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Helpful Response
XfinityVianney
Official Employee
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2.7K Posts
10 months ago
@user_6kskub, thank you for creating a new post. @EG is absolutely correct. I appreciate you being vigilant and also checking here for help.
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EG
Expert
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118.5K Posts
10 months ago
@XfinityVianney
I wasn't part of this conversation. It was @BruceW.
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