Contributor
•
42 Messages
Issues using the Xfinity Stream app on a new Samsung Smart TV
I was delighted to discover that I don't need my X1 set top box any more, now that I can watch some of my favorite shows via the Xfinity Stream app on my new Samsung Smart TV! Unfortunately, I keep running into nitpicks.
My current nitpick is that I can't figure out how to change the picture dimensions. Currently it fills the screen top to bottom, but is somewhat squashed side to side. I need a solution, preferably one that doesn't suddenly revert!
XfinityJeniece
Official Employee
•
4.5K Messages
6 days ago
Hey there, @user_g29l3k, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. I can understand how frustrating it is to have the picture look distorted on a new TV. The Xfinity Stream app supports Samsung Smart TVs, but picture sizing may also be controlled by the TV itself. While you’re watching something in the Stream app, are you able to open your Samsung TV’s Picture Settings and see what Picture Size/Aspect Ratio is currently set to?
2
0