1 Message
Issues with activating Apple TV through atreamsaver
I just got the stream saver through Xfinity, i already had a Netflix and peacock account so I had no issue getting them to activate however while I had downloaded the Apple TV App before and had an account (on my phone and tv) I had never actually subscribed to Apple TV (paid for a subscription) When I click on the link that is given to activate it says that I’m not eligible for Apple TV it even though I just signed up for steamsaver. I tried both links (a new Apple TV account and also exsisting) and both links go to the page that says I’m not eligible. What can be done in order to get this to work.
XfinityBillie
Official Employee
•
2.8K Messages
2 months ago
@user_vejkqh We appreciate your time in reaching out to us here on our Xfinity Forums. I definitely understand wanting to be able to access Apple TV. I think one of my favorite series on Apple TV is See. Definitely worth the watch, and it's a completed series even so no waiting for the next season! It's important to me that we help you resolve this, please send us a DM to Xfinity Support with your full name and address to get started.
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