1 Message
Live Tv
Just recently bought cable but when I try to watch live tv it always popped up as something went wrong, I try calling but I’m sick of talk to a bot that is unable to help me. It’s showing up as TVAPP-00500. Help pleass
1 Message
Just recently bought cable but when I try to watch live tv it always popped up as something went wrong, I try calling but I’m sick of talk to a bot that is unable to help me. It’s showing up as TVAPP-00500. Help pleass
DreamSayerZ
Problem Solver
•
663 Messages
4 days ago
@user_a6701u I recommend doing a system refresh using the Xfinity app. What device/app are you using?
0
0
XfinityChelseaB
Official Employee
•
1.4K Messages
2 days ago
Hello @user_a6701u, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message
0
0