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user_v9no5g
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4 Messages

Friday, September 12th, 2025

Looking to subscribe to StreamSaver or any service that includes a Netflix subscription

I’ve been searching for services that include Netflix as part of the package, but all I keep finding are the TV NOW plans, and I don’t want those. Are there no packages anymore that include Netflix?

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20 hours ago

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XfinityEricB

Official Employee

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21 hours ago

 

user_v9no5g Thanks for reaching out with your great question. If you are referring to our TV lineup offers like Popular or Ultimate, then no there aren't any packages that include Netflix at this time. Many of our Streaming plans you mentioned do, but those are also streaming packages with Netflix streaming included, and not a standard cable TV package. 

 

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user_v9no5g

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4 Messages

How can I subscribe to a package that includes Netflix? I've been looking, but none currently appear.

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20 hours ago

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user_v9no5g

Visitor

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4 Messages

How can I contact a real assistant and not a chatbot?

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20 hours ago

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XfinityEricB

Official Employee

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2.5K Messages

 

user_v9no5g I would be happy to see what packages we have in your area that include Netfilx at this time for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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20 hours ago

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user_v9no5g

Visitor

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4 Messages

20 hours ago

When trying to sign up for a new streaming service, I get this simple error:
https://www.xfinity.com/error/buy/sorry?errorCode=PSVC70001

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XfinityEricB

Official Employee

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2.5K Messages

 

user_v9no5g Are you a new customer signing up, or an exsisting customer using "manage my plan" option through our website or app?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

20 hours ago

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