U

Saturday, September 9th, 2023 11:16 PM

Closed

Low Quality DVR Recording

The streaming quality on the Xfinity Stream app when recording a program is SO low quality. This happens every time I try to watch a recording on my phone, computer, or smart TV. Am I doing something wrong?

Official Employee

 • 

331 Messages

1 year ago

Hi @user_487e01,

Have you checked your recording to ensure that you're recording the HD version of the programs and not the SD? You can use this link to check that.

forum icon

New to the Community?

Start Here