MGM+ Live unavailable on Xfinity Stream

I just wanted to add to this as I have experienced a lot of frustration with xfinity lately and they do nothing to fix it. Also I want to vent, so heads up this will be a little long and hopefully there is at least one person at xfinity that gives a [Edited: "Language"] about their customers that sees this, because the last several I talked to, did not. I have been with them for years and am at gold status so I am supposed to get deals and am a "valued customer." So I just got the xumo steaming box and it is supposed to be an upgrade. Right of the gate there is no bluetooth option and I could not hook up my vizio sound bar to the xumo. Vizio is a main brand and it is a nice 5.1 surround sound bar, so it should have worked. You have to do some stupid paring with the remote to control speakers, which would be nice if it was an extra feature, but not to get bluetooth. Of course there are no audio jacks of any kind so I had to pay another 20 dollars to buy an hdmi extractor to get sound. It was either that or run an aux cord to my tv, which did not have good sound. This is of course after I had trouble signing in, because they never updated my phone number, even though I changed it years ago to the correct one. Then to the issue at hand, I go to watch "From" on mgm plus, which I signed up with mgm plus through xfinity and now I can't watch it on the xumo unless I find an airing, which apparently is 4 in the morning to watch the episode I was looking for. I was using the flex and they didn't tell me it was outdated, which I think it has been for awhile until the other day and the only reason they said something was because I was complaining about not being able to control the subscriptions I sign up for on my end without calling and talking to someone. That is when he said I am using an outdated streaming device and that the xumo would fix that issue. Well guess what? I still can't cancel the subs from my end without talking to someone, which we all know that automated system when you call xfinity is a nightmare and it is hard to get to a human without a lot of frustration and in my case loud swearing. I was able to cancel one of the subs, but it is not showing MGM plus, which I know I am subscribed to. They had mgm plus on the flex so apparently they just decided to leave it off xumo. I know on the flex they didn't want you watching streaming services through your amazon account, which is also stupid, because you can just unplug it and use something else. It isn't like you are going to stop using every other service just to use xfinity's streaming box. Xfinity should probably not allow people to sign up for subscriptions that cannot be streamed through their device, but hey as long as they get your money, what do they care? They also recently buried a cable line that was only two inches deep and I hit with  my tiller. The person I talked to didn't seem concerned at all about that, just wanted to sell me stuff, because I am a "Valued" customer. Luckily the line didn't get damaged other than the outer sheath. I feel like a technician should still look at it though. I couldn't believe they wouldn't bury that at least a foot deep, if not more. So then he talks me into phone service and a new phone. My phone wasn't compatible, which I now question. I think they are lying just to sell more stuff. But I did want a new phone for a good camera. Well first, come to find out, I was not getting a deal on anything, other than maybe the service as it was going to be 20 bucks a month for unlimited data, text, calling. The phone was an iphone se, which retails for around 429$. He said it would be around 500 total, so they were taking advantage of me there, because I don't NEED a new phone, I WANTED one to help with my youtube videos. Then I get the phone and it was supposed to be easy to activate. Well 6 hours later after I got it and was on the phone with my service provider and multiple agents from xfinity. They were making mistakes on their end and making it seem like it was an incorrect porting code or something. This was after I couldn't sign into the phone, because of some random error with my apple account and had to create a new ID. I was on chat with an agent and my last few messages weren't going through so I finally said [Edited: "Language"] it and called xfinity to get a return label. Well while I am on the phone I thought maybe it went through, but I wasn't sure. At this point though, I didn't care. I was so mad and irritated, plus I  hated the phone anyway, that I just wanted it gone and out of my sight and nothing to do with xfinity phone service. The phone was small and had a stupid unresponsive back button. The agent didn't even go over different phones or specs and according to him, this was a good phone with a nice camera. It wasn't even the best camera they have right now and if I am getting a deal, then give me a discount on something top of the line. So i delete everything on the phone and send it back. Well apparently it had finally gotten activated that night or something. All of this too, because I wanted to keep my old number. So for the next few days, I could not use my phone at all. They took my number. So then I call them and say hey my phone isn't working and I canceled the phone service the other night and sent the phone back. The agent this time told me there was nothing she could do and I would have to go to an xfinity store to get porting info to get my number back. I seriously lost it. I was/am waiting to hear back about a job. I wasn't sure if they had trying and couldn't get through, so I was absolutely freaking out as I really need the money. Thankfully they didn't try calling and I didn't lose out to someone else, because of missing a call, but it's because of their incompetence and lack of caring that all of this happened. Once I have the money to switch, I'm probably going to end service with them and send all of their [Edited: "Language"] back. I just wish I had a big social media platform to share this experience with everyone [Edited: "Solicitation"]. I mean it took years just to get to a point to where I get good internet at a fair price. I would always have to do a promotion for the year. The problem is I would usually forget about it until I saw that one month of a crazy expensive bill and then have to call them to switch another promotion. We have multiple companies now that service this area so they no longer have a monopoly.  You know now that I have types all of this out, that is a lot to deal with and just to have them do nothing to make it right. Not to mention you can't talk to an american anytime you call. It seems like they are outsourcing all of their customer service instead of paying struggling Americans, which right now there are quite a bit of us. I think I am going to copy and paste this to a new thread as well.