Visitor
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3 Messages
Missing channels
We have the Xfinity X1 service but are trying to switch from using cable boxes to using the Xfinity stream app on our tVs that are capable of it. We have a TV that has an Apple TV box and we installed the Xfinity stream app. However, many many channels are missing including some of our favorites like TLC. When I pull up the Xfinity stream app on my iPhone, however all of our channels are there. How do I get all of the channels on our Apple TV box I’ve tried signing in signing out but it didn’t help.
XfinityRaul
Official Employee
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2K Messages
21 days ago
@user_sherry Thank you for making us aware of these missing channels on your Apple TV while using the Xfinity Stream app via Forums. I would be more than happy to figure out a solution to this problem you're experiencing. So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own?
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