1 Message
Missing TNT and NHL Network
About two weeks ago...TNT and NHL Network vanished from my Xfinity stream guide. Per some advice in one of these forums I reset my box and this seemed to solve the problem on my Samsung Frame TV which is hardwired/directly connected to the cable-box. No such luck however on the Xfinity streaming app on my phone and on my LG OLED TV both of which continue to have no TNT or NHL Network. These channels literally do not appear in the guide and I searched in every other place I can think of...no luck. So...it is some type of software glitch that must be tied to an update process. One can't watch either of these channel because you can't find them. You can't even just punch in their numbers on the remote. Maddening. I am about to hop back to FIOS because I can't get any help from Xfinity. Nearly $300/month...no humans to troubleshoot with. Hell, I'd even take a call back in a few days. Can't seem to even log one of those requests online. Ridiculous.
XfinityBenjaminM
Official Employee
•
1.9K Messages
4 months ago
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0
balls1
Visitor
•
1 Message
12 days ago
I have had same problem again today March 23,2025 with NHL Network Game today between Chicago Blackhawks and Philadelphia Flyers which is blacked out and I am paying for Sports Package with my plan and should be receiving a credit. Daniel [Edited: "Personal Information"]
(edited)
0
0