Visitor
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1 Message
MSNBC audio not working
The audio stream for apparently just MSNBC isn’t working. The audio stream for neighboring channels works fine. Commercials come in fine. The issue is on my set top box and on my ipad. I have videotaped this issue occurring on the TV and ipad simultaneously. I’ve gone through all of the fixes offered via the chatbot until we reached restarting the xfinity box.
XfinityQuemekia
Official Employee
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637 Messages
18 days ago
Hello @user_eso3n4! Thanks for reaching out about this audio issue with MSNBC. I'm sorry for the frustration this is causing, especially since it's happening on both your TV and your iPad. We are aware of the issue, and have a team working on getting it fixed for our customers. Hopefully they can resolve the streaming audio issue soon.
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