Visitor

 • 

3 Messages

Monday, November 3rd, 2025 1:11 PM

Closed

NBA Pass

I've recently moved and cannot get NBA season pass

Oldest First
Selected Oldest First

Visitor

 • 

4 Messages

9 months ago

Like to add NBA pass to account

Visitor

 • 

4 Messages

9 months ago

Like to find out how to add NBA pass to my account. Also pay my balance FOR THE CURRENT MONTH.

Visitor

 • 

4 Messages

l've been waiting over 15 minutes to speak to an agent. Need to take care of this immediately. Can you help?

Visitor

 • 

4 Messages

9 months ago

It's been over 20 minutes and no response for a representative. Need immediate help, if possible, bill is overdue and want to see cost for the NBA packages.

Official Employee

 • 

4.2K Messages

Hey there, jessie-brazzle, thanks for reaching out through Xfinity Forums regarding adding NBA Pass to your account. I would be happy to help with getting this set up! Can you please send us a Direct Message with your full name and your full address?

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here