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user_qm0zqp
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Sunday, July 28th, 2024 2:21 AM

No programs of this type available message

I recently hooked up my Xumo box and it’s saying that nothing is available. It has pictures of different shows and movies but when you go to click on it, it says there’s no programs of this type available. How do I fix this?

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4 months ago

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XfinityVictor

Official Employee

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892 Messages

4 months ago

 

user_qm0zqp Hello, thank you for taking the time to reach out to us today. I am really sorry you are experiencing service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. First I will ask a few questions to better understand the root of the problem. We value you as a loyal customer and would like to resolve this issue, so you can enjoy our great service.  To avoid repeating any steps you may have already taken, can you please describe what you have done to resolve your service issue?

 

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user_qqx1e1

1 Message

4 months ago

I’m having the same issues

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XfinityJeniece

Official Employee

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2.4K Messages

Hey there user_qqx1e1, thanks for reaching out through Xfinity Forums regarding the issues with your Xumo box! We definitely want to ensure you can enjoy all of the awesome content available through the box. We are happy to help with troubleshooting. Have you tried any troubleshooting steps already? 

 

 

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4 months ago

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