Visitor
•
2 Messages
Not Getting All Channels
I am only getting the TV Go channels on one of my TVs in my apartment. The other tv gets all of the channels, but they are not all available on the other. I have tried forgetting the wifi and reconnecting, clearing the cache, and signing in to the xfinity account again, but nothing has worked. Please let me know what else I can do to access all of the channels on the tv that is only bringing up the TV Go channels.




XfinityBenny
Official Employee
•
1.8K Messages
28 days ago
@user_fkdn40 Thanks for adding a post and letting us know what happened. For these errors, you want to make sure you sign in to your home network, and not a guest network or Hotspot. Reboot the modem, and also uninstall and reinstall the app to be sure it has the latest version.
0
0