Hello user_n4l2gr, thank you for taking some time to visit our community here on the Forum I'd love a chance to help you, but first I have a few questions to get us going. What device did you reset, and are you seeing any error messages/codes? Are you able to share a bit more detail regarding the service concerns you're having?
XfinityMarcos
Official Employee
•
2.3K Messages
1 month ago
Hello user_n4l2gr, thank you for taking some time to visit our community here on the Forum I'd love a chance to help you, but first I have a few questions to get us going. What device did you reset, and are you seeing any error messages/codes? Are you able to share a bit more detail regarding the service concerns you're having?
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