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09/06/2026 11:12 PM

Peacock Activation Fails Due to Already Being Used by an Xfinity Account

I try activating my peacock membership I get with my Gig internet and it either tells me a vague a problem has occurred or that the xfinity membership is already tied to another peacock account. I have tried every email it could possible be tied to and there is nothing. Please help me! 

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Official Employee

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1.1K Messages

23 days ago

Greetings, user_khw6ev! Thanks for posting on our XFINITY Community forum about your Peacock activation issue. We want you to enjoy all your awesome XFINITY Membership benefits right away, and I am sorry to hear this has not been the case recently for you. Before you tried activating your Peacock membership through the eligible rewards, did you recently cancel your Peacock membership through any third-party subscription?

 

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