Peacock and moving - has Xfinity figured it out yet?

Hi, Duron. I am, I'm afraid. I reached out to Peacock as well to try to resolve on either/both sides. 

I still have Premium access, but don't seem to have Premium Plus even though Xfinity billing shows it's applied for the next service period. I have tried to activate the "new" Peacock service, but it errors out as "applied to another account."

I'm not super sure where to go from here. 

Thanks, 

David 

This is something that wee are aware and working on. I have had people have success by using a different email address. Do you think that is something you can try?

Sorry, I missed this response. Sure, I can do that. 

Great! Let us know how that goes and if you have any additional questions in the meantime.