Visitor

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2 Messages

09/24/2026 4:18 AM

Peacock Linked to Old Xfinity Account

I recently moved and linked my old and new Xfinity accounts. I am trying to activate my Peacock benefit on my new account number, but I keep getting the error that my Xfinity account is already linked. I need a Tier 2 agent to manually clear the stale Peacock partner entitlement token off my old account profile so it can bind to my new address

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Visitor

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2 Messages

7 days ago

Bumping this post. I still can't link my Peacock account because it says that account is already linked to Xfinity

Official Employee

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752 Messages

Thank you for posting user_ebn9i3, we appreciate you and your time, and I am happy to help you.  I see you sent us a DM, we will continue there. 

 

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