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dc616
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Wednesday, April 15th, 2026 4:24 PM

Peacock Premium Plus

I am paying $6 a

 month to get peacock premium plus with no ads. However on my TV I only get premium with ads. I checked the Xfinity website and it says that I have Peacock premium plus for an extra fee. However, there is no status. Please help!

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11 hours ago

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XfinityMartyR

Official Employee

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3.2K Messages

11 days ago

dc616 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. I would recommend logging into your Peacock account through a web browser, click on account, devices, and sign out all. Then log back into the Peacock app on your TV to see if the subscription status has updated. 

 

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dc616

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Did not work signing out all devices! Customer told me I didn’t have to but I did.

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11 hours ago

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