Peacock subscription not working

user_hmpzhs - Thank you for being a valued customer and for choosing us as your service provider over the years! We want to make sure you're able to enjoy your favorite shows, and I'm happy to help troubleshoot this with you. To get started, could you walk me through the steps you're taking and let me know if you're seeing any error codes or messages during the process? I've also included a helpful article below with additional information on activating Peacock that may assist along the way.

Activate Peacock Premium from an Xfinity or NOW promotional offer