Visitor
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2 Messages
peacock
I have peacock through the Gig plan and it's activated. I've just spent 2 hours trying to get access to Peacock. Peacock has no record of my subscription. How do I access Peacock?
Visitor
•
2 Messages
I have peacock through the Gig plan and it's activated. I've just spent 2 hours trying to get access to Peacock. Peacock has no record of my subscription. How do I access Peacock?
XfinityMarshante
Official Employee
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1.2K Messages
6 months ago
Hello @user_fpdoqb, thank you for taking the time to leave a post. Sorry you spent so much time trying to get into Peacock. I know how frustrating it is when something that should be simple just doesn’t work. When you try activating the peacock, are you receiving an error message?
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user_r8sh1u
Visitor
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2 Messages
10 days ago
I have the same issue that I was dealing with months ago and just got frustrated and gave up. Now I'm trying again and getting the same results. Although I got the email about successfully activating, when I click on the link, it takes me to the streaming subscriptions page and says I don't have any subscriptions. When I click the shop streaming link, it gives me this error.
We're sorry.
Please contact us and one of our friendly and knowledgeable representatives can help.
When I try to contact, it takes me to the AI Chat Assistant which just keeps me in a loop and never transfers to a live agent.
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