Peacock

@XfinityRaf​ 

not that I’m aware of, and certainly not with a different email. Unless it used my old Xfinity email by default 

When you have a moment, can you head to the Peacock site and hit Forgot Password to try and reset it with the email you tried using and with the old XFINITY email. Let us know how that goes. 

I don’t know the Xfinity email, my email logs in but when I try to connect Xfinity to it, it says it’s already connected via another account and I have no way to find out which account because it asks for peacock billing information but I have never paid for it 

Got it. We'll need to review your account to troubleshoot the issue. If you could send our team a direct message with your full name and full address, we can get started.
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "Start new conversation"

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it