Visitor
•
1 Message
Peacock
Can't unlink peacock account, email not activating. Tells me it's already linked to an Xfinity account
Visitor
•
1 Message
Can't unlink peacock account, email not activating. Tells me it's already linked to an Xfinity account
XfinityCarolyn
Official Employee
•
340 Messages
17 days ago
@user_tx9jz5 Thanks for reaching out to us about your Peacock account. I apologize for the inconvenience, and I'm happy to take a deeper dive into the issue for you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”.
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support."
As you type, a drop-down list will appear. Select "Xfinity Support" from that list
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
For an example of how to send us a Direct Message, check out this link
How to direct message within the forum
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