Visitor
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1 Message
Peacock
I'm being billed by Xfinity for Peacock Premium Plus. My account in the Peacock app says I just have premium and I still am having to watch ads. How can I get this to work?
Visitor
•
1 Message
I'm being billed by Xfinity for Peacock Premium Plus. My account in the Peacock app says I just have premium and I still am having to watch ads. How can I get this to work?
XfinityOrlandoM
Official Employee
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3.8K Messages
19 days ago
@user_g0k747
Thanks for reaching out to us we do apologize for any issues you're having with your Peacock premium plus service.
Have you tried this step on how to fix that issue:
Sign Out Everywhere: Log out of your Peacock account on all of your devices, then log back in. This forces the app to refresh your current subscription status.
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