denisethatcher's profile

Visitor

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1 Message

Tuesday, June 24th, 2025 6:49 PM

Playback Issue:: TVAPP-00249 After iOS update

Cannot play any channels on the Xfinity Stream App for iPad after iOS upgrade to iOS 18.5 today. Error message is Playback Issue:: TVAPP-00249. Tried deleting the app and reinstalling it and still getting the same error message.   Also tried restarting the iPad.

Please help!

Official Employee

 • 

1K Messages

5 days ago

Good afternoon @denisethatcher. Are you still receiving that error message when using the Stream app? 

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