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Saturday, March 22nd, 2025 6:20 PM

Playback issues

Playback issue: Tvapp-04349

I downloaded TV shows to my iPhone to play while traveling. I can view them in the airport, but not on the plane in airplane mode. Error message is 

Tvapp-04349

They play when I am in the airport and not on airplane mode.

Also, when I try to mirror a downloaded show to a TV, it immediately stops playing. Shows that are not downloaded play properly when mirroring and the downloaded shows play when not mirroring. Why?

Official Employee

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1.8K Messages

11 days ago

 

user_1nlxcd, Let us know if you are still having issues. We would love to help you. 

 

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