Visitor
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3 Messages
RE:
This happened to me yesterday. Currently unable to get a hold of anyone to help via the online chat or on the phone.
Visitor
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3 Messages
This happened to me yesterday. Currently unable to get a hold of anyone to help via the online chat or on the phone.
CCJennifer
Problem Solver
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743 Messages
2 years ago
Hello @bvlymlee! We hate to hear you've received notification about a movie purchase you didn't intend on. The first thing we always recommend is setting up a purchase pin on each one of your boxes to avoid any accidental purchases. We'll be happy to take a look at this one for you! Could you please send our team a direct message with your full name and full address?
"Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:
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