1 Message
Season purchase
I bought season package for the challenge and being charged for the 12th episode, want to know why if bought the whole season.
1 Message
I bought season package for the challenge and being charged for the 12th episode, want to know why if bought the whole season.
XfinityEva
Official Employee
•
1.3K Messages
1 year ago
Hi @user_gwlukp You should not have to pay additional to view an episode of a season you have purchased even if episodes are still releasing. You may want to check it is in the same resolution that you have purchased the episode.
The recent additional purchase of the episode has now been credited back to you. And you can see this on your next statement. :) Please let us know if you are still experiencing issues with the episodes in this season.
0
0