Hello @user_pr0tey, thank you for taking the time to reach out on social media.
We’re simplifying account user roles and the features each role can access. This will make it easier for primary users to decide who they want to share account access and capabilities with, including who can pay the bill, add or cancel Xfinity services or access Xfinity apps. This link has information on user roles and permissions, and how to add new users through the My Account app https://www.xfinity.com/support/articles/primary-and-secondary-accounts. Do you have any questions about the process?
DreamSayerZ
Problem Solver
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591 Messages
1 month ago
@user_pr0tey Can you please clarify what you need a guest sign in for? Your WiFi network, the Stream app, or something else?
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XfinityKrista
Official Employee
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1.5K Messages
1 month ago
Hello @user_pr0tey, thank you for taking the time to reach out on social media.
We’re simplifying account user roles and the features each role can access. This will make it easier for primary users to decide who they want to share account access and capabilities with, including who can pay the bill, add or cancel Xfinity services or access Xfinity apps. This link has information on user roles and permissions, and how to add new users through the My Account app https://www.xfinity.com/support/articles/primary-and-secondary-accounts. Do you have any questions about the process?
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