Kimjenjess's profile

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1 Message

Wednesday, February 26th, 2025 1:10 PM

Solution to lost channels

I lost my network channels on xfinity stream on my Roku tv. After failed attempt with xfinity support I found the simple answer here. You need to reconnect your provider  with the networks. I went to abc.com hit the person icon in upper right corner and then click link to tv provider. I did this and all my lost stations came back. I only had to reconnect with the one. Success! No upgrades etc needed! 

Official Employee

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2.2K Messages

1 month ago

 

Kimjenjess, We are happy to hear that you were able to recover all your lost channels. As someone who loves to stream on my Roku with the XFINITY stream app, I can understand the inconvenience that this can cause. Thanks for sharing! While we have you, would you like our team of experts to review your account to see if we can provide better savings on your services?

 

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