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Charles4081
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Tuesday, April 1st, 2025 8:23 PM

Sports Team recording includes extra channels which cannot be cancelled.

I have the Atlanta Braves set for a sports team recording of all live games.  However, I now get recordings from 2 additional stations for every game - for example channels ATLEX and LADEX for the current Braves-Dodgers series.  But the "recordings" from those 2 additional channels only show an error message saying they are not available.  If I try to delete those recordings, they just reappear a few moments later.  I assume these are "MLB extra innings channels which I do not have so how can I exclude those?

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2 hours ago

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XfinityChelseaB

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6 hours ago

Hello @Charles4081, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Since there are extra innings those do duplicate the recordings on sports netowkrs. Its of the same game, correct? 

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Charles4081

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Technically it is the same game but there is nothing to record - all that gets recorded is an error message.  It uses up my dvd space until I erase them which is annoying since I never wanted those channels recorded because I don't have access to them.

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3 hours ago

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XfinityAlfonso

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These channels are the Extra Innings, which would make sense as to why the error message is there. Are the recordings from the standard/HD channels being recorded and can playback without incident?  When you see the recording, did you do this via the Sports App on X1? 

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2 hours ago

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