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Sunday, October 15th, 2023 5:48 PM

Closed

Streamin App Complaint

All the money we pay for Xfinity and you have to be on your home wifi to stream live programs to your phone? What sense does that make? If I were home, I would just watch on my TV. 

But no, instead I'm stuck in the hospital on a Sunday and can't even watch football! SMH 

Official Employee

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911 Messages

1 year ago

Thank you so much for taking the time to make a post, @user_Lewis! I completely understand the frustrations with wanting to enjoy your favorites while away from the home. There are some restrictions that are put in place from the networks that do not allow streaming the content outside your home network. We can also document the feedback on the experience as we are always looking for ways to improve the customer experience. 

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