Streaming menu time is off 2 hours

I have not traveled to the central time zone. Why can’t Xfinity just send a signal to my app to fix it?

Thank you for the information @user_if0ol6. Have you tried signing out of the app and back in to see if that fixes the issue?

I signed out and back in. I still have the central time zone time.

Hello @user_if0ol6, and thanks for letting us know the time is still incorrect. 

Based on everything we've previously tried, it does appear there is either an issue with the time zone settings on your device, or a possible app caching issue at work here.  

If you can share with us what type of device you're using the app on, and what operating system it is using (make/model/etc.) we can provide more device specific troubleshooting steps to help you with a resolution. 

There are a few things you can try in addition to what you've already done, depending on what type of device you're using the Xfinity Stream app. 

Make sure your device has automatic date and time set up and verify that the device itself is displaying the correct local time zone.  

Once you've confirmed that the device itself is displaying the correct time outside of the app, clear the app cache through your devices' application storage settings while the app is closed.  Once that is done, re-open the app.  

If the time is still incorrect in the app, you may need to uninstall the app completely and re-install it to force a clean synch with the network time being provided by your device.