C

Visitor

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5 Messages

Tuesday, October 17th, 2023 2:32 AM

Closed

Streaming on Laptop

Why don't all episodes of a television show download and stream on my laptop.  It just keeps trying to load.  The episode before and after load and play fine.  I've had this happen several times.  It would be great if On Demand worked when you had the time to use it.

Official Employee

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945 Messages

1 year ago

Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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