adankovich's profile

Visitor

 • 

1 Message

Sunday, May 18th, 2025 1:40 PM

Streaming purchased movies to Sony brava tv is always glitching

I purchased Wicked and it is always glitching when I try watch using air play. So frustrating, I have reset and checked everything. 

Official Employee

 • 

2.2K Messages

1 month ago

@adankovich

 

 

Thanks for reaching out to us,  we do apologize for any inconvenience you're having with your services. This link https://www.xfinity.com/support/internet/internet-connectivity-troubleshooting/ has great information on how you can troubleshoot your Internet connection. Since the issue is happening when you're streaming on your Sony TV, you may want to go through the remote troubleshooting steps to make sure your TV is getting a strong healthy connection signal  

forum icon

New to the Community?

Start Here