Visitor
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1 Message
Streaming
I was watching tv then the next it stops and wants me to sign in.I put my information in and it says incorrect.Ive been with Comcast since the early 90s. I’ve send you a lot of money over the years. Why can’t you people just leave thugs alone? I’m old and tired of always messing with Comcast and the bill goes up every month.The rich get richer and the poor get poorer. That’s the Comcast deal. Comcast bill is more than the water and electric bill together. That’s not right ,Let me know if you can help me . Thank you
XfinityRichard
Official Employee
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2.6K Messages
7 days ago
Hi there, @user_339069 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I definitely understand your concerns regarding your billing. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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