This network is not included in your current Xfinity TV service.

Trying to watch Live TV on my Android and desktop PC (browser is Chrome or Edge). Xfinity app on Android and desktop PCs. When I load Xfinity.com/stream on my Android or desktop PCs  I get

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This has been going on for 12 days. Xfinity/Comcast Technical support has tried on 4 separate days to assist and I was told they do not know how to help me at this time. Yes, my apps and phone are updated. Yes, I have uninstalled and reinstalled. Yes, my cookies and cache are cleared.