U

Saturday, October 14th, 2023 12:06 AM

Closed

Trouble with my subscription

I'm paying for the paramount channel and I have not been able to log in how is this possible and can I get a refund 

Official Employee

 • 

1.4K Messages

1 year ago

Thanks for connecting with us, @user_7qc94r. We are happy to help. Are you referring to your Paramount+ subscription? Please provide your name and complete service address via Direct Message, so we may assist.

 

To start a Direct Message: Click "Sign in" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message.

forum icon

New to the Community?

Start Here