Trying to get CBS2, ABC7 and fox12 to connect

I cant get any of these channels on my IPhone App. All tell me "Please connect to your in-home WiFi. I'm actually sitting next to my router. During Olympics i got the same message and now NBC5 seems to be working. I've shut down, restarted etc.

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XfinityDilary

Official Employee

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1.8K Messages

2 months ago

user_5z0wb6 Hey there! Thanks for posting on our Community forums. I'm sorry to hear the channels are not available on our Xfinity Stream App. If you try to use the Xfinity Stream Website or other devices, do you get the same error message?

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user_5z0wb6

2 Messages

works fine on my laptop, this morning ABC7 worked fine but this afternoon doesnt, went to watch football on CBS2 and Fox and both said connect to your home wifi. Should I delete the app and reload?

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2 months ago

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XfinityJorge

Official Employee

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1.7K Messages

Yes, please try removing the app and reinstalling it user_5z0wb6. We are here, and please let us kno if the issue continues so we can help take the next steps!

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2 months ago

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Xfinity Stream Website

user_5z0wb6

Trying to get CBS2, ABC7 and fox12 to connect

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