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mavnro
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09/22/2026 2:37 AM

TV GO Location?

When I try to watch TVGO stations, on the Stream app,  it says I need to update my location, but I don't see anywhere to do that. Does anyone know how to do that? Thank you. 

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7 days ago

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user_c814f2

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9 days ago

Same here in [Edited: Personal Information]. I am using my own cable modem and router.

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XfinityBenjaminM

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user_c814f2 Hi there! Thank you for reaching out to us here on our Community Forum. Can you try rebooting your modem for us? That should resync your location so that TV Go works as it's supposed to. If you're still having issues, please let us know.

 

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7 days ago

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XfinityVianney

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8 days ago

 

mavnro, thank you for reaching out. Does this happen on each device you attempt to stream from? If you visit this link https://www.xfinity.com/support/articles/correct-geolocation-data, you can also find more details about correcting your location data. 

 

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