Tvapp-00287

Getting this error on two separate devices. Can't watch anything on Xfinity stream. What should I do n next?

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XfinityWilliam

Official Employee

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1.4K Messages

3 months ago

angel0009 However, if you are experiencing issues on two separate devices, it may be related to network connectivity or account activation problems. Ensure both devices are connected to your in-home Xfinity WiFi and check for any network outages. You may also need to sign out and back into the Xfinity Stream app. If issues persist, consider linking your accounts if you have multiple Xfinity accounts.

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user_lcc1oa

Visitor

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1 Message

Did this solve the issues? Most of what I read says signing out and then back in doesn’t solve the issues.

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2 days ago

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XfinityNatalie

Official Employee

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219 Messages

Hi there, user_lcc1oa! Thanks for posting on our XFINITY Community Forum. You’re in great hands with our Digital Care team. We want you to enjoy your streaming with peace of mind, and I am sorry to hear you have run into this similar issue. If you are still experiencing any error codes with the XFINITY Stream app, please let us know if it is the same error code as above or if you have received a different error code.

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11 hours ago

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Xfinity Stream Website

angel0009

Tvapp-00287

XfinityWilliam

user_lcc1oa

XfinityNatalie

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