Unable to serve content

Your streaming function is completely unable to deliver content. This is not a problem that any other streaming service I use has, only Xfinity.

And no, it is not a networking or connectivity issue, nor is it a bandwidth issue, nor is it a networking issue.

It is solely and completely an Xfinitity streaming problem.

Now, I would be surprised if you were throttling content from your streaming service over your own internet service. One suspects that unlike other streaming providers, you just don't have enough servers for your customer base.

At the end of the day, it means I have "purchased" (I am sure your TOS state that "purchased" doesn't mean I actually own the content and that you can block or remove that content from my account for any reason) content from your company that I cannot access, download, or even--and this is the kicker--even watch in any meaningful way.

I look forward to the bot response telling me to check my internet settings (they are fine), or to use a direct connection (I have one), or some other pointless response that is the corporate equivalent of a shrug.

I certainly will not ever "buy" any more content from Xfinity, but instead go to other companies that can actually provide the service that they advertise, because Xfinity sure as hell can't.